All our coffee is roasted to order, and our roasting day for online is Tuesday. Orders placed by 5pm on Monday will be roasted and sent out the following day, orders after this point may not be fulfilled until the following week. If we can get your coffee to you quicker, we will.
Accessories may be fulfilled slightly quicker.
Orders under 2kg
Royal Mail 2nd Class - £2.00
Royal Mail 1st Class - £3.00
Orders over 2kg
Next Day Tracked Courier - £6.50
Letter Box Friendly
To reduce packaging and make ordering coffee from us a hassle free experience and more convenient for you, if your order is 2 x 250g or less your delivery will be sent in packaging designed to fit through your letterbox, as per the Royal Mail guidelines. We do know that not all letterboxes were created equal, and have discovered some older houses have letterboxes with unusual dimensions which our packaging may not fit through.
Our Delivery Partners
All orders under 2kg will be sent by Royal Mail. Orders 2kg and over, will be sent recorded delivery via UK Mail. Couriers for certain accessories & machinery may vary.
Returns & Refunds
If you are unsatisfied with your delivery, please inform us within 24 hours of receipt to inform us of the issue. We cannot offer refunds or exchanges for orders placed incorrectly through the website.
*Please note next day shipping is from the date of dispatch, not the date of order.